Frequently Asked Questions2022-04-05T13:20:24+12:00

Frequently asked questions

Will there be other participants in the program?2022-04-04T13:32:29+12:00

At your orientation in your arrival city you’ll meet other participants from all over the world who have arrived at the same time as you. When you arrive at your placement location, you’ll also be introduced to other program participants who are living near you, regardless of when they arrived.

Will I receive a certificate or reference for my program?2022-04-04T13:25:50+12:00

All participants will receive a certificate upon completion of their program. Internship host companies also issue a certificate of completion if you complete the required placement in a satisfactory manner.

Will i need to take out travel insurance?2022-07-14T18:15:11+12:00

It is compulsory that all foreign applicants purchase travel insurance prior to arriving at their destination. You must also ensure that your insurance covers you for any accidents in the work-place as well as for outside of the work place. Internex is not responsible for any insurance claims, these must be raised with your insurance company.

Will i need a tax number?2022-07-14T18:14:30+12:00

Yes, you will need an Australian tax file number (TFN). Information will be sent to you regarding this prior to your arrival and we will help you to apply for your TFN during your arrival orientation.

Will i need a bank account?2022-07-14T18:13:42+12:00

Yes, you will need to have an Australian bank account where your wages are paid into. Information will be sent to you regarding this prior to your arrival and we will help you to open a bank account during your arrival orientation. This will include an appointment at the local bank.

 

Will i get time off work?2022-07-14T18:57:13+12:00

Yes, you will definitely get free-time, however you are not guaranteed any holidays during your placement period. Should you need time away from the placement then you can request this from your manager. All time off should be requested when the hotel/resort is quiet, i.e. during the off season and not during the weekends or public holidays. Remember, the holiday times are the busy times in hotels and resort communities. More information will be covered in your personal employment contract with your employer.

Will I get time off to see the country?2022-04-04T12:51:04+12:00

If you are traveling to one of our destinations we highly recommend giving yourself some time before or after your placement to see the country. When we are making your placement we will provide advice about how long you’ll need to see the country or any particular region before you depart.

We’re partnered with several local travel organisations so you can book a travel package within Australia, Canada or New Zealand where you can meet other like minded travellers and also have relationships with tour companies in North America, South America, South Africa, South East Asia and Fiji where we can offer advice. 

Additionally, we can advise you about any local tours or weekly/monthly events arranged by our partners.

Let us know any requirements in the notes section of your application form.

Will I get time off the farm?2022-04-04T12:47:09+12:00

Day to day, the majority of your time is likely to be spent at the farm and with the family giving you time to learn the culture of New Zealand. We encourage you to get away from the farm when you have the time to explore the local areas. Most farms are quite some distance from the local town so it is helpful if you have your own vehicle (speak to Internex if you would like to purchase a vehicle and we can assist with this in Auckland). You will often have the chance to go into the local town with your host or flat mates / co-workers to help with grocery shopping and attend any social outings etc. It’s important to try and make friends in the local area to give you time away from the farm and people to explore with in your spare time.

Will i get time off the farm?2022-04-04T16:03:24+12:00

You’ll have time off each day and week, but most of that time will still be spent at the farm, as most farms are quite some distance from the local town. However, you will get the chance to do things like help with the grocery shopping and go to family events, so you’ll get out and about!

We recommend that you take holidays either before your placement starts or after it ends. Please ask us about when might be the best period for time off during your time abroad and we’ll be able to advise. If you’re interested in travelling around Australia (or beyond), we can help you organise this too.

Will i get time off the farm / ranch?2022-04-04T16:16:03+12:00

You’ll have time off each day and week, but most of that time will still be spent at the farm, as most farms are quite some distance from the local town. However, you will get the chance to do things like help with the grocery shopping and go to family events, so you’ll get out and about!

We recommend that you take holidays either before your placement starts or after it ends. Please ask us about when might be the best period for time off during your time abroad and we’ll be able to advise. If you’re interested in travelling around Canada (or beyond), we can help you organise this too.

Will i get time off during my internship in New Zealand?2022-04-04T12:15:34+12:00

Internships do not usually have a built-in holiday break, however we can arrange these on a case-by-case basis. If you have a set holiday date (as many local university and study abroad students do) or you have family visiting, for example, let us know during the interview process and we’ll arrange this time off with your host organisation when we negotiate your placement. Remember also, that once your placement agreement is in place, you’ll know your expected hours to be working and can plan your weekly time-off away around this.

If you’ve booked accommodation with INTERNeX, please note that you are not entitled to refunds on your accommodation fees if you are not staying in the accommodation during your any break from the placement. For this reason, we recommend you take holidays either before your internship starts or after it ends.

We’re partnered with several local travel organisations so you can book a travel package within New Zealand before you depart your home country and will discuss travel plans and options in your initial consultation and can book these for you when you confirm your arrival and departure dates.

Will I get time off during my internship in Australia?2022-04-04T12:01:54+12:00

Usually, internships do not have a built-in holiday break. However, we can arrange these on a case-by-case basis. If you have a set holiday date (as many local university and study abroad students do) or you have family visiting, for example, please let us know during the interview process and we’ll arrange this time off with your host organisation when we negotiate your placement. Remember also that once your placement agreement is in place, you’ll know your expected hours of work and can plan your time away around this.

Please note that if you’ve booked accommodation you won’t get refunds on your accommodation fees if you take time off during your internship. For this reason, we recommend you take holidays either before your internship starts or after it ends. We’re partnered with several local travel organisations so you can book a travel package within Australia – or beyond – before you depart your home country. You can book these here.

We can also provide advice about how long you’ll need to see the country or any particular region before you depart. Additionally, we can advise you about any local tours or weekly/monthly events arranged by our partners that you may be interested in.

Will i get holidays during my internship in Canada?2022-04-04T12:22:44+12:00

Usually, internships do not have a built-in holiday break, however, if you have a set holiday date (as many local university and study abroad students do) or you have family visiting, for example we can arrange these on a case-by-case basis if you let us know in advance so we can negotiate it with your host organisation.  During your internship period in Vancouver we have many local events and monthly weekend trips away so you have a chance to get to see the country.

Please note that you won’t get refunds on your accommodation fees if you take time off during your internship. For this reason, we recommend you take holidays either before your internship starts or after it ends. We’re partnered with several local travel organisations within Canada, USA or Central America before or after your internship with our travel team.

Will i get any kind of certificate?2022-07-14T19:00:19+12:00

If you are good at work you may get a reference letter, not all companies offer them to casual workers, however if you complete your placement you can request a certificate from Internex.

Will i be able to meet other interns in Canada?2022-04-04T12:19:11+12:00

We have a very active public relations team that will make your stay in Canada as fun as possible. From weekly pub or BBQ nights to monthly trips to places like the Rocky Mountains, Whistler and Vancouver Island you will be able to meet many people your own age who want to explore Vancouver and the surrounds with you. You can check out some of our interns and their events on Youtube here

Why should I choose Internex?2022-07-14T18:00:40+12:00

The team at Internex have worked in the youth education and travel industry for over 20 years, so we know how to make your overseas experience as seamless and enjoyable as possible.  Our team have all lived, worked, and studied overseas and know firsthand the challenges of moving to a new country and will be there to support you every step of the way. 

We’ll make sure you know what to expect and how to prepare, we’ll take care of any practical difficulties you may have, and our local representatives will ensure you are happy and looked after while you’re away. 

Internex is also dedicated to providing the best quality programs at affordable prices. Accommodation and meals (where included) make up the bulk of a program’s cost. Remaining fees are for our local representatives who ensure you’re taken care of in every country we represent.

We meet all our participants on Zoom or in person to learn more about them.  We personally visit our hosts to ensure the highest standards and when you live with one of our hosts in homestays or farmstay we collect criminal records and have them complete an application form to ensure they understand the expectations of our participants. 

We are not a search engine, we are real people that ensure this real experience is as good as it can be and all stakeholders are satisfied with the outcome.

We want you to be safe and happy while you learn and have fun abroad!

Where will undertake my placement?2022-07-14T18:17:28+12:00

In a hotel, resort, restaurant, retail store or tourism company in tourism communities.

Where will I work?2022-04-04T12:37:36+12:00

You’ll be placed in one of our partner tourism organisations, which may mean a hotel, a resort, a restaurant, or a tourism company such as an activity provider. All of our 50+ partners are located in Alberta and British Columbia. You may be placed anywhere from the Rocky Mountains to Banff, Jasper, Whistler, Lake Louise, or the Lower Mainland.

Where will i work?2022-04-04T12:28:06+12:00

You’ll be placed in a hospitality or tourism organisation. This may be working in a hotel, a campground, an activity provider, a rental car company, a restaurant, an event centre, or a luxury lodge. Most jobs are in tourist towns or remote tourism destinations, across the most beautiful parts of New Zealand, in both the North and South Islands. If you already have extensive experience in the sector, placements may also be available for you in Auckland. 

Where will i live?2022-04-04T12:33:44+12:00

We’ll organise either staff accommodation or private rental accommodation for you. In staff accommodation, you’ll live with up to four others, and in private accommodation, you’ll live with up to two others. We’ll discuss what would be the best fit for you when organising your placement.

Where will i live?2022-04-04T12:25:34+12:00

Some hotels, campgrounds, and hostels offer staff accommodation, which you will share with up to four others. In this case, your accommodation costs will come out of your wages (including power, water, and gas). Where staff accommodation is not available, we’ll advise you on private homestay or hostel options. Meals are not necessarily included with your accommodation, but you will have the facilities to prepare your own food. Some very remote hotels, which do not provide cooking facilities, will provide three cooked meals per day.

Where will I live?2022-04-04T13:30:40+12:00

We offer accommodation support and can organise where you will stay before you arrive.

For those on a farm program your accommodation is typically located with your host family.

Those taking a volunteer program will typically live at the volunteer station.

For those on work programs you’ll live either in staff accommodation or in privately arranged local accommodation.

If you’re taking an internship we can match you with a homestay host family or provide you with a private hostel room. Learn more here

Where will i live during my Tourism Training placement?2022-04-04T12:44:50+12:00

We’ll organise your accommodation on this program. You’ll live in shared accommodation/dormitories or cabins on your host’s property. 

Where do i live and how long does it take to get to the internship in Vancouver?2022-04-04T12:22:59+12:00

All of our interns stay in Homestay accommodation for at least the first 4 weeks of their stay in Canada. We find families that have good connections via public transport into the city. As Vancouver is a big city we do our best to make sure your travel time is as short as possible with a maximum commute time from your homestay to your internship in under an hour. Most interns book accommodation for the whole duration of their internship but if you only want to book for 4 weeks then we recommend you use a provider such as AirBNB.

When should i apply for the program?2022-07-14T18:16:47+12:00

The normal rule is 3 months in advance however we are flexible with this, depending on the current market need for employees. Please note however that you may not be receive your placement until soon before your departure.

When do I start my placement?2022-04-04T12:58:06+12:00

Placements usually start on Wednesday or Thursday, depending on the program and location. You do need to be somewhat flexible depending on your host’s requirements. We’ll inform you when you receive your arrival package or placement agreement about your exact start date.

When do I have to pay for my program?2022-04-04T13:19:40+12:00

If you’re booking directly with Internex, you’ll need to pay your $200 program deposit at the time of applying. This is refundable if your program does not go ahead after consultation. If you are accepted your deposit goes toward your program fee. 

If accepted to the program after your Zoom meeting with your placement supervisor, you will receive a letter of confirmation. 

You will then need to pay your remaining fees at least 30 days before your placement starts and you receive your placement agreement.

If you’ve booked via one of our partner agencies or universities, you may need to pay them directly, and they will transfer your fees to Internex. 

What will my tasks be?2022-04-04T16:03:40+12:00

Your tasks will depend on your experience and motivations, as well as what your host needs at the time (depending on season, type of farm etc.). In general, you’ll undertake a mix of indoor and outdoor work, including helping with animals, cleaning, feeding, odd jobs around the farm, helping tend a vegetable garden, helping with the children and general household tasks such as cooking and cleaning.  

What will my tasks be at the farm / ranch?2022-04-04T16:14:21+12:00

Your tasks will depend on your experience and motivations, as well as what your host needs at the time (depending on season, type of farm etc.). In general, you’ll undertake a mix of indoor and outdoor work, helping with the animals/horses, feeding, cleaning and caring for animals, helping to look after the children, helping tend a vegetable garden, and general household tasks such as cooking and cleaning.  

What will my internship tasks be in New Zealand?2022-04-04T12:18:09+12:00

Your activities and/or projects during your internship will all be clearly outlined in your placement agreement. These will be in accordance with your preferences, your host organisation’s projects at the time, and any requirements your university may have. In general, you’ll have a range of tasks. You’ll start with fairly simple things, but as your internship progresses and your confidence in the role develops, you’ll be given more responsibilities and complex tasks.

What will my internship tasks be in Canada?2022-04-04T12:22:42+12:00

Your activities and/or projects during your internship will all be clearly outlined in your placement agreement. These will be in accordance with your background, preferences, your host organisation’s projects at the time, and any requirements your university may have. In general, you’ll have a range of tasks related to a project that will evolve as the project develops.

What will my internship tasks be in Australia?2022-04-04T12:02:07+12:00

Your activities and/or projects during your internship will all be clearly outlined in your placement agreement. These will be in accordance with your preferences, your host organisation’s projects at the time, and any requirements your university may have. In general, you’ll have a range of tasks. You’ll start with fairly simple things, but as your internship progresses and your confidence in the role develops, you’ll be given more responsibilities and complex tasks.

What visa do i need?2022-04-04T12:45:26+12:00

You need a working holiday visa (subclass 417), work and holiday visa (subclass 462), or work rights in Australia.

What visa do i need?2022-07-14T18:12:45+12:00

Working Holiday Visa.

What visa do i need?2022-04-05T12:53:33+12:00

You’ll need a working holiday visa or work rights in Canada. For more information, please see our visa information page.

What visa do I need?2022-04-04T13:28:21+12:00

Each of our programs specifies which visas you can use to undertake it. For more information about visas please visit our services page.

What visa do I need to take the internship Australia Program?2022-04-04T11:59:32+12:00